Privacy Policy

1.1Who We Are

This Privacy Policy is published by ctj777 ("we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://ctj777.bet (the "Platform"). ctj777 is Bangladesh's go-to destination for casino games, live dealer tables, cricket betting, crash games, and instant mobile money withdrawals via bKash and Nagad.

1.2What This Policy Covers

This Privacy Policy describes how ctj777 collects, uses, stores, shares, and protects personal data relating to individuals who visit or register on the Platform ("you", "the Player"). It also sets out the rights you have regarding your personal data and explains how to exercise those rights.

This Policy applies to all ctj777 services, including the website at https://ctj777.bet, any associated mobile-optimised pages, and all communications sent by ctj777 to registered players.

1.3Policy Updates

ctj777 may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or business practices. The revised version will be published on this page with an updated effective date. We encourage you to review this page periodically. Continued use of the Platform following an update constitutes your acceptance of the revised Policy.

2.1Registration Data

When you create a ctj777 account, we collect the following information:

• Full legal name as it appears on your government-issued identification.
• Date of birth (to verify you are 21 years of age or older).
• Mobile phone number registered to your bKash, Nagad, Rocket, or Upay account.
• A username and password of your choosing.
• City of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar).

2.2Identity Verification (KYC) Data

To comply with our Know Your Customer (KYC) obligations and to protect all players from fraud and underage gambling, ctj777 may request the following documents at any stage of your account lifecycle:

• National Identity Card (NID) — front and back image.
• Passport biographical data page.
• Driving licence.
• Recent utility bill or bank statement confirming your address (issued within the last 90 days).
• A selfie photograph holding your photo ID, where required for enhanced verification.

2.3Transaction Data

We record all deposits and withdrawals made through your ctj777 account, including transaction amounts in Bangladeshi Taka (৳), transaction timestamps, and the payment method used (bKash, Nagad, Rocket, or Upay). We do not store your full mobile banking PIN or any equivalent secret credential.

2.4Gaming Activity Data

ctj777 automatically records data about your activity on the Platform, including games played, bet amounts, game results, session duration, bonus usage, and responsible gaming tool activations. This data is used to operate your account correctly, to detect fraud, and to power responsible gaming safeguards.

2.5Technical & Device Data

When you access ctj777, our servers automatically collect certain technical data, including:

• IP address and approximate geographic location derived from it.
• Device type, operating system, and browser version.
• Referring URL and pages visited on the Platform.
• Session timestamps and click-path data.
• Cookie identifiers (see Section 7 for our Cookies Policy).

2.6Communications Data

If you contact ctj777's support team by email or live chat, we retain a record of the correspondence, including your contact details and the content of messages, for the purpose of resolving your query and improving our service quality.

3.1Operating Your Account

The primary purpose of data collection at ctj777 is to operate and maintain your player account. This includes processing deposits and withdrawals in Bangladeshi Taka, crediting bonuses, recording bet outcomes, and providing customer support. Without this data, we cannot provide the ctj777 service.

3.2Identity Verification & Fraud Prevention

ctj777 uses the personal and KYC data you provide to verify your identity, confirm you are 21 years of age or older, and detect fraudulent, collusive, or money-laundering activity on the Platform. Automated monitoring tools analyse transaction patterns and gaming behaviour to flag unusual activity for manual review by our compliance team.

3.3Responsible Gaming

Gaming activity data is used exclusively within ctj777 to power responsible gaming tools — including deposit limit tracking, session time monitoring, and self-exclusion enforcement. This data is not shared with third parties for marketing or profiling purposes.

3.4Marketing Communications

With your consent, ctj777 may send you promotional messages about new games, bonuses, and seasonal offers relevant to the Bangladesh market — such as Eid specials, BPL cricket promotions, and Pohela Boishakh welcome bonuses. You can opt out of marketing communications at any time by contacting [email protected]. Opting out of marketing will not affect your ability to use the Platform.

3.5Platform Improvement

Aggregated and anonymised technical and gaming data is used by ctj777 to improve the performance, security, and user experience of the Platform. This analysis does not involve identifying individual players.

4.1Payment Processors

To process your deposits and withdrawals, ctj777 shares the minimum necessary transaction data with our payment partners — bKash, Nagad, Rocket, and Upay — solely for the purpose of completing the payment instruction. These partners operate under their own privacy policies and data security standards and are not permitted to use your data for any other purpose.

4.2Game Technology Providers

Games on the ctj777 Platform are powered by certified third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited technical data (such as a session token or player ID) necessary to load and operate the game. They do not receive your full personal profile or payment details.

4.3Legal & Regulatory Disclosure

ctj777 may disclose personal data to relevant authorities where required by applicable law, court order, or in connection with the investigation of fraud, money laundering, or other illegal activity. Such disclosures will be limited to the minimum data necessary to comply with the legal obligation.

4.4No Data Sales

ctj777 does not sell, rent, lease, or otherwise transfer personal data to third-party advertisers, data brokers, or any commercial entity for their own independent use. This commitment applies regardless of the data type or the commercial value of the data concerned.

5.1Active Accounts

While your ctj777 account remains active, we retain all personal data associated with it for the purpose of operating the account, resolving disputes, and complying with our responsible gaming and anti-fraud obligations.

5.2Closed Accounts

Upon account closure — whether initiated by you or by ctj777 — we retain your account records, transaction history, and KYC documentation for a period of five (5) years from the date of closure. This retention period is maintained to satisfy potential legal, regulatory, or dispute resolution requirements that may arise after closure.

5.3Self-Excluded Accounts

If you have requested a self-exclusion period, your account data is retained throughout the exclusion period and for five years thereafter. This is necessary to ensure that self-exclusion requests are honoured even if you attempt to re-register under a different identity.

5.4Marketing Data

If you opt out of marketing communications, your preference is recorded and retained indefinitely to ensure we do not contact you with promotional material in the future. Your underlying account data is retained separately in accordance with clauses 5.1 and 5.2 above.

7.1What Are Cookies

Cookies are small text files stored on your device when you visit a website. ctj777 uses cookies and similar technologies to keep you logged in, remember your preferences, analyse Platform performance, and support responsible gaming session tracking.

7.2Types of Cookies We Use

• Essential Cookies: Required for the Platform to function. They manage your login session and keep your account secure. These cannot be disabled.
• Functional Cookies: Remember your language preference, responsible gaming settings, and display options to improve your experience.
• Analytics Cookies: Collect anonymised data about how players navigate the Platform so we can improve performance and fix issues.
• Session Cookies: Temporary cookies deleted when you close your browser, used to track your active gaming session for responsible gaming purposes.

7.3Managing Cookies

Most mobile browsers allow you to control cookie settings through the browser's privacy or settings menu. Disabling essential cookies will impair the functionality of your ctj777 account. Non-essential cookies may be disabled without affecting your ability to play, though some preferences may not be saved between sessions.

8.1Technical Safeguards

ctj777 employs industry-standard technical measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption on all data in transit, encrypted storage of sensitive data at rest, and regular security assessments of our Platform infrastructure.

8.2Access Controls

Access to player personal data within ctj777's internal systems is restricted on a strict need-to-know basis. Staff members are granted access only to the data necessary to perform their specific job function, and all access is logged for audit purposes.

8.3Data Breach Response

In the unlikely event of a data breach that poses a risk to your rights and freedoms, ctj777 will notify affected players as soon as reasonably practicable. Notification will be sent to the mobile number or contact method registered on your account, and will include a description of the breach, the data affected, and the steps we are taking to mitigate the impact.

8.4Your Responsibilities

While ctj777 takes all reasonable steps to secure your data at its end, you are responsible for keeping your login credentials confidential. Do not share your ctj777 username or password with anyone. If you suspect your account has been compromised, contact [email protected] immediately so we can secure the account.

9.1How to Reach Us

For any questions, concerns, or requests relating to this Privacy Policy or the personal data ctj777 holds about you, please contact our support team. All data-related requests will be acknowledged within 5 business days and resolved within 30 calendar days.

Email (plain text — not a clickable link): [email protected]

Support hours: 24 hours a day, 7 days a week, including Eid and public holidays.

9.2Complaints

If you are not satisfied with how ctj777 has handled your personal data or responded to a data request, you may submit a formal complaint by emailing [email protected] with the subject line "Privacy Complaint". We will investigate and respond in writing within 10 business days.